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Have questions about your order, or a general enquiry?
How can we help?
FAQ
About faux fur
What is faux fur blanket made of?
A faux fur blanket can be made of polyester,
acrylic or a combination of both. You can find the detailed material
for each of the Anifurry products on the product page.
What are the advantages of faux fur over real fur?
As the Faux Furs we use are hardly distinguishable from real fur, there
is no longer any reason to use animal fur. With no animal cruelty
involved and absolutely gorgeous faux fur, this is a win-win situation.
Are faux furs shedding fibers?
The American Cleaning Institute recommends washing blankets not more
than four times a year, but fuzzy blankets may require cleaning more
often until the shedding stops. You can learn more about how to clean a
faux fur blanket by visiting our blog "How to Stop Faux Fur Blankets From Shedding".
What is the guarantee on Anifurry blanket?
All our collections are Oeko-Tex® Certified, so you can rest assured
that every component of the item, including every thread, button, and
other accessories, has been tested for harmful compounds and is thus
safe for you and your family.
What is the best way to store my faux fur product?
We recommend folding your Faux Fur product carefully so it does not
crease, and placing it in a clean, zipped polythene bag or container. If
you can, a linen clothes storer is ideal. Keep your Faux Fur products
in a cool, dry place away from direct heat and they will last for many,
many years.
Cleaning & Upkeep
How to clean and care for my faux fur blankets and essentials?
To maintain the best look and texture of your faux fur, please follow
the care instructions: machine wash cold separately, and hang dry
preferably, but our blanket can be tumble dried on the lowest heat. For
complete care instructions, you can read our blog on the caring handbook on faux fur.
What is the best way to store my faux fur product?
We recommend folding your Faux Fur product carefully so it does not
crease, and placing it in a clean, zipped polythene bag or container. If
you can, a linen clothes storer is ideal. Keep your Faux Fur products
in a cool, dry place away from direct heat and they will last for many,
many years.
Shipping Policy
I just placed an order, when will it ship?
Please allow up to 1 calendar day of processing and production time for your order to ship out.
Where do we ship?
Currently, we only ship to the United States.
How much would shipping cost?
Free shipping for US orders.
How long is the shipping time?
Average transit times to the US: 2 - 3 Business days
Didn't find your questions? You can contact us or read more about our shipping policy.
Return & Refund
We accept returns and exchanges of unused, undamaged, or incorrect items within 30 days of delivery. To initiate your return, please visit our return policy page.
Size & Material
Our faux fur blankets come in 4 different sizes:
50 inches x 60 inches, 4lbs
60 inches x 80 inches,6.5lbs
Queen: 90 inches x 90 inches,11lbs
King: 104 inches x 90 inches,12.5lbs
All our faux fur home essentials are made of 100% cruelty-free materials, including but not limited to polyester and acrylic, you can find the exact materials for each product on the product page.
Gift
Please go to ourgift card pageand complete the order there.
Wholesale
If you want to open a wholesale account with us, simply email us at care@anifurry.com, and we'll take it from there.
Customer Support
For more help, please feel free to contact us by e-mail. Once receiving your mail, our customer service representatives will respond within a business day. We appreciate your kind patience and understanding.
Email: care@anifurry.com
